What is your return policy?Graphic Items: There is no return or refund because of their custom nature.
Hardware Items: if you are not satisfied with your purchase, you can return it within 30 days after first received your product.
The product must be returned to the warehouse within 14 days of the issuance of the return. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment.
Contact us at info@wsdisplay.com
What do I do if my product comes in damaged?We’re very sorry; let’s get this fixed for you! Contact us within 48 hours after receiving your product by email at info@wsdisplay.com
Where can I contact WS Display directly regarding my return or warranty?You can reach us directly by sending an email to returns@wsdisplay.com. We will do our best to reply as soon as possible and remedy your situation.
What do I do if my product gets damaged within warranty?Contact us at info@wsdisplay.com with your order# and order details.
I received the wrong product. Now what?We’re very sorry; let’s get this fixed for you! Contact us within 48 hours after receiving your product by emailing at info@wsdisplay.com
What is your warranty?
In an effort to protect our consumers, we carry two types of product warranties against manufacturing defects: a 1-Year Warranty, and a Lifetime Warranty.
To see which warranty your product falls under, find warranty information in each product page.
If you find a manufacturing defect, then let us know, and we will repair or replace parts or product. Send us a photo of the defect within the timeframe of the warranty of your product, and we will determine best actions. Contact us at info@wsdisplay.com for your warranty claim.
Please note, if your order is incorrect or damaged in shipping, please contact us within 48 hours of receiving your order, and at our discretion, we will make the proper arrangements.
What is your privacy policy?We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Is your site secure?Yes. This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.
Where can I find your Terms of Use?Click Terms of Use.